Job Description:

Essential Duties and Responsibilities, including but not limited to:

• * Investigate quality issues on Genesis, Hyundai & KIA vehicles related to division KPI, affiliates and HMG
• * Schedule investigation with affiliates, publish plan and report findings
• Conduct warranty analysis of current models to provide continuous engineering support, identify problems, conduct root cause analysis, and present summary of findings with clear & accurate reports
• * Conduct on-site investigations to identify duplicate incident condition & capture accurate conditions
• * Capture customers' subjective concern and report with accurate objective data with repeatable condition
• Work with internal & external systems to have an accurate understanding of 'Perceived and Emotional Quality' in North America.
  • Review, verify, and track countermeasure effectiveness
  • Support & ensure department achievement of department KPI
• * Perform benchmark studies which includes paper and actual vehicle reviews
• Lead vehicle platform auditing and investigate field issues related to telematics / infotainment
• Working knowledge Vector CANalyzer, INCA, X-ray machine & oscilloscope is a plus
• Working knowledge of NHTSA, Nationwide Automotive Syndicated studies, & Social Media is a plus
• Working knowledge with vehicle auxiliary (12V) and EV battery system is a plus
• Experience in ADAS or autonomous vehicle logic and on road testing is a plus
• Experience in Infotainment system is a plus
• Travel up to 40% of time domestic and international
• Fluent in Korean language is a plus

Required Experience:

• Minimum of a Bachelor's Degree in Electrical Engineering
• 2~5 years of work experience in automotive industry is preferred
• Must be able to instrument various data acquisition systems to capture data
• Self-starter with automotive background to solve various problems with minimal supervision
• Knowledge with Microsoft Excel & Power Point
• Ability to work hands-on with vehicle & electronic systems
• Experience with current automotive technology trend (example: basic understanding of Autonomous driving)
• Valid Driver's License and Satisfactory Driving Record