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GENERAL SUMMARY:
Under the direction and supervision of the responsible Registered Nurse (RN), performs
specific patient care duties to meet safety and comfort needs of the patient. Provides
input to assist the RN in planning and implementing patient care. Responds to
emergent situations according to established procedures. Recognizes and participates
in own continuing education. The Nurse Assistant follows the Henry Ford Health
System Team Member Standards of Excellence in all interactions.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
People
- Maintains effective, professional, and appropriate communication during all patient,
family encounters and healthcare team member interactions. Actively participates in
Obtaining RN shift report
Peer handoffs
Bedside handoff
2. Identifies concerns related to patients, staff, and self, and communicates with the
responsible RN.
3. Actively participates in the shared governance process to promote nursing and team
practice.
4. Maintains commitment to peers evidenced by healthy communication principles and
positive problem solving.
Service
1. As directed, assists the RN in admitting, transferring and discharging of patients.
2. Demonstrates sensitivity to patients' comfort and privacy and is engaged in patients'
care. Answers patient questions, and explains procedures when performing.
3. Provides personal care assistance to patients, including bathing, dressing, feeding,
toileting, mobility, comfort and transportation.
4. Provides therapeutic patient care under the supervision and/or direction of the RN,
to include the following duties (per business unit process):
Measures, documents and reports vital signs
Collects, labels, and documents specimens at bedside
Gives non-medicated enemas
Changes colostomy bags
Assists with restraints, unsterile dressings, warm and cold packs
Follows proper isolation techniques and procedures
Assists with oral care
Performs venipuncture and chemsticks
Performs EKGs
5. Routine rounding on patients assigned when not directly engaged in patient care
tasks.
6. Performs purposeful rounding according the unit standards.
7. Maintains safe and clean patient room environment.
Keeps room free from clutter
Cleans bedside tables
Maintains room free from excess supplies and linen.
Maintains cleanliness of other assigned areas.
8. Makes necessary supply deliveries to patient rooms and ancillary departments.
9. Performs other related duties as required within scope of practice.
10. Must practice the customer service Standards of Excellence.
Quality and Safety
1. Maintains established departmental policies and procedures, objectives, quality
assurance program, safety, environmental and infection control standards.
2. Maintains a clean, safe, comfortable and therapeutic environment for
patients/families in accordance with HFHS standards.
3. Recognizes and responds to emergencies and alarms and immediately
communicates situation to appropriate persons.
4. Maintains confidentiality of patient and unit care data.
5. Performs general clerical duties as assigned.
6. Ensures an adequate stock of patient care supplies, proper functioning maintenance
and cleaning of equipment.
7. Documents patient care provided.
8. Provides 1:1 patient care for patient safety as assigned
Growth
1. Open and receptive to performance feedback for personal growth including:
Customer service
Personal practice
Regulatory and policy compliance.
2. Participates in discussions with the Unit Leadership regarding job enrichment and
career progression.
3. Supports administrative and unit governance changes to job role and unit
operations.
Research and Education
1. Attends and participates in educational forums as provided.
2. Completes required education in a timely manner and participates in on-going unit
specific educational programs.
3. Supports unit research within assigned role.
Community
1. Recommend participation in community activities that promote HFHS and the
customers we serve.
2. Represents HFHS by promoting an atmosphere of care, concern, pride and respect
to internal and external customers
3. Maintains awareness of personal actions and activities and the impact on the image
of nursing
Finance
1. Aware of financial implications of actions and decisions based on factors related to
safety and effectiveness.
2. Minimizes surplus stock in patient rooms and outside of the clean supply area.
3. Incorporates supply and linen conservation in everyday practice.
EDUCATION/EXPERIENCE REQUIRED:
- High school diploma or G.E.D. equivalent
- CNA preferred.
- Completion of a Nurse Assistant program (titles for similar programs may vary; e.g.,
Patient Care Technician (PCT) or Patient Assistant Technician (PAT) but perform
the same job role.)
OR - May be currently enrolled in a nursing program and have successfully completed the
Fundamentals of Nursing course.
OR - Foreign trained and licensed RN who has relocated to the United States and does
not hold a Michigan Rn license.
OR - Medical Assistant program with OR without experience.
OR - At least one (1) year of previous experience in an NA, PCT, PAT, or similar job role.
CERTIFICATIONS/LICENSURES REQUIRED:
Complete BLS Heart Saver Certification during orientation.
Must meet or exceed core customer service responsibilities, standards and behaviors as
outlined in the HFHS' Customer Service Policy and summarized below:
- Communication
- Ownership
- Understanding
- Motivation
- Sensitivity
- Excellence
- Teamwork
- Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
- Be self-directed
- Be flexible and committed to the team concept
- Demonstrate teamwork, initiative and willingness to learn
- Be open to new learning experiences
- Accepts and respects diversity without judgment
- Demonstrates customer service values.
PHYSICAL DEMANDS/WORKING CONDITIONS:
- Physical ability to lift and move patients, supplies and equipment.
- Works in patient care area environment, which may include exposure to
communicable diseases, unpleasant odors, acute patient conditions, potential
exposure to infection, hazardous gases. - Prolonged standing, walking, and lifting of patients, supplies and equipment.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.